General conditions


HOW RESERVATIONS ARE CONFIRMED AND PAID

To confirm a reservation, 40% of the rental amount must be paid by bank transfer.
The remaining 60% and the extra services, if any, can be paid in our office using the following payment methods:
- Cash.
- Visa.
- Mastercard.

CANCELLATION CONDITIONS

- If the cancellation occurs less than 8 days before the date of arrival, no refund will be made.

- If the cancellation takes place between 8 days and 1 month before the date of arrival, 40% of the rental amount will be charged.

- If the cancellation occurs between 1 month and 6 months before the date of arrival, 10% of the rental amount will be charged.

- If the cancellation is made more than 6 months before the date of arrival, a penalty of 0 % of the rental amount will be charged.

In case of not showing up (NO SHOW), the tourist will lose 100% of the prepaid rent.

Reservations for less than 7 nights will have an additional cost of 65€ per reservation.

CHANGES MADE BY THE COMPANY
If the accommodation is not available for unforeseen reasons not attributable to the landlord, the landlord is entitled to offer other accommodation of equal or better quality, without the client having to make any additional payments.

DATA CONFIDENTIALITY
We protect your privacy. Your data will not be sold, exchanged or rented to third parties. In compliance with Organic Law 15/1999, of December 13, 1999, on the Protection of Personal Data ("LOPD"), we inform you that your personal data will be included in the lessor's file and will be used for administrative purposes related to our business activity. As a customer, you have the right to access, modify and delete this data.